Burnt-out
Written by Benz on Thursday, February 28, 2008I have been thinking long and hard about leaving the company. I feel so tired and I am not motivated to go to work. Its like dragging myself everyday to go to the office. I hate that feeling, not healthy. It used to be very easy to work in the office but things has changed. Lately management is requiring everyone to render mandatory e.t., which sucks big time. Staying in the office after the shift is the last thing in my mind. Aside from that the pressure is high to get good NQA score with low AHT. Duh! Just shoot me straight in the head! Everyone keeps on reminding the agents to keep focus and always on guard if our calls are being monitored. Give us a break for God sake. Management doesn't even have a bloody single clue what we are going through every time we take calls. Add to that is the freaking shifting schedule. I am not getting enough sleep. Can you imagine sleeoping for an average of 3-4 hrs a day?!?! I'm a walking corpse, seriously. Sooo frustrated. I should follow suit to Brent. Resign resign resign hahahaha Right now Im shopping around for good offers. We will see. On that note, let me log in to my jobstreet account. See ya! :)