Benzki

Everyday is a Fashion Show & the world is my runway...

A day in the office- F*ck!

Written by Benz on Wednesday, March 26, 2008



I just have to blog this though its silly. The agent involved is actually a friend of mine. :)

Agent is having a hard time dealing with an irate customer while troubleshooting…

Customer: I want a technician now!
Agent: Sir, I understand but we need to perform some steps over the phone.
Customer: Your equipment is shit! I will throw it out of my window! You are useless! F*ck you!
Agent: I don’t appreciate your language, sir.
Customer: F*ck you!!!!!!!!
My friend turned the mute on, and shouted to her Coach,
"Coachie, help!  the customer is F*CKING ME!!!!! "… and everyone on the floor taking calls looked at her.

Wow! My friend sure knows how to attract attention. Hahahha I know how hard it is to deal with irate customers, so friend next time they curse you, f*ck them as well! hahahaha


A Day In The Office Series-Who let the dog out?

Written by Benz on Friday, March 14, 2008


Looks like the amp is smiling or smirking?!?! Just my observation.


This is a call from an agent in the office trying to build rapport while troubleshooting.

Agent: Do you have a pet, sir?
Customer: Yes.
Agent: Is it a dog?
Customer: No! Why?
Agent: I heard a barking sound in the background.
Customer: F--k you! That’s my wife coughing!
Agent: Oh, I’m sorry sir.
Customer: I want to talk to your supervisor now!

Another escalated call hahahaa Bloopers in the office never fail to put a smile on my face. 


A Day In The Office Series-There is a God!

Written by Benz on Monday, February 18, 2008



While troubleshooting with a customer somewhere in O-f*cking-HIO, U.S. of A.

Customer: Hmmm… Where are you located?
Benz: We’re located in Manila, Philippines.
Customer: Where???
Benz: In the Philippines.
Customer: Huh? Where is that?
Benz: *OMFG* The Philippines is in South East Asia. If you have a map we are just above Indonesia and Taiwan directly north.
*Gosh, someone needs to review his Geography*
Customer: Ahhh… I see… Do you have a television there?
Benz: I beg your pardon?
Customer: I said, Do you have a television in the Philippines. *Im not deaf for God sake, I just can’t believe what I just heard*
Benz: Errr…Yes!?
*Hold your breath, the next question is the killer!*
Customer: ohhh.. hmmmm … Do you have a God?
Benz: *Whatttt??? You gotta be kidding me!*

Can you guess what’s my answer to that question? hehehehe


A Day In The Office Series-Automated Phone System

Written by Benz on Wednesday, January 30, 2008



A call I received earlier today. I don’t need to elaborate. Trust me.

Benz: Thank you for calling _________. My name is Benz. May I have your phone number beginning with the area code, please?
Customer: Toot Toot Toot Toot Toot Toot Toot Toot Toot Toot
Benz: Hello?! May I have your phone number beginning with the area code, please?
Customer: Toot Toot Toot Toot Toot Toot Toot Toot Toot Toot
Benz: *Whattadafuck* Sir, please stop dialing the number on the phone.
Customer: Huh?
Benz: I need your phone number so I can pull up your account.
Customer: F*ck! What’s wrong with this Automated Phone System?
Benz: *What freaking phone system are you talking about!?!?!* Absolutely nothing, sir. I just need you to give me your phone number.
Customer: OHHHH MYYYYY GODDDDD! Am I speaking to a live person?
Benz: *Eyes rolling* Errr…Yes!?
Customer: Are you sure you’re not a machine?
Benz: Faints... LOL 

Benzgasmic
If my mind can conceive it, and my heart can believe it,I know I can achieve it.
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