A Day In The Office Series-Automated Phone System
Written by Benz on Wednesday, January 30, 2008
A call I received earlier today. I don’t need to elaborate. Trust me.
Benz: Thank you for calling _________. My name is Benz. May I have your phone number beginning with the area code, please?
Customer: Toot Toot Toot Toot Toot Toot Toot Toot Toot Toot
Benz: Hello?! May I have your phone number beginning with the area code, please?
Customer: Toot Toot Toot Toot Toot Toot Toot Toot Toot Toot
Benz: *Whattadafuck* Sir, please stop dialing the number on the phone.
Customer: Huh?
Benz: I need your phone number so I can pull up your account.
Customer: F*ck! What’s wrong with this Automated Phone System?
Benz: *What freaking phone system are you talking about!?!?!* Absolutely nothing, sir. I just need you to give me your phone number.
Customer: OHHHH MYYYYY GODDDDD! Am I speaking to a live person?
Benz: *Eyes rolling* Errr…Yes!?
Customer: Are you sure you’re not a machine?
Benz: Faints... LOL
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5 comments: Responses to “ A Day In The Office Series-Automated Phone System ”
By Brent a.k.a. yourkidatheart on February 6, 2008 at 9:55 PM
OMG... sometimes callers would also be very thankful that it's a live person they're talking to. Hahahah!
What a wonderful amazing world eh?
By Pisanu for BISEAN on February 7, 2008 at 1:03 AM
恭喜发财 !!!!!!
By Anonymous on February 7, 2008 at 4:38 AM
LOL. I like the other story, too, the one with the power button. Insane!!! :D
By Benz on February 7, 2008 at 9:12 PM
@ brent - yeah I know. Once they got hold of you it's like they won the lottery hahaha The other day I checked our CMS and the average wait for the customer before an agent answer is freaking 9mins! LOL
@ Pisanu - hmmmm i can't seem to answer the comment you posted LOL
@ freshmess - thanks for dropping by. Hope to see you here often.
By James on February 15, 2008 at 6:40 PM
9 minutes? Our customers wait for 30 friggin' minutes when the queue is zuper long! Anyway, hilarious post. Link! Link! Link!